Terms and Conditions
Welcome to Swadha Biotech. By accessing or using our website, products, or services, you agree to comply with the following terms and conditions. All information, product descriptions, and resources shared on this platform are provided for general information and healthcare awareness purposes. Our products are manufactured under strict quality standards, but they should always be consumed as advised by a healthcare professional.
Swadha Biotech reserves the right to update or modify these terms at any time without prior notice. Continued use of our website or services constitutes acceptance of these changes.
Privacy Policy
At Swadha Biotech, we value your trust and are committed to protecting your privacy. When you use our website, we may collect personal details such as name, email, phone number, and address for order processing, customer support, or inquiry responses.
We ensure your information is securely stored and never sold or shared with unauthorized third parties. Data may only be used to improve our services, provide better product recommendations, or communicate important updates. By using our website, you consent to our privacy practices.
Refund and Cancellation Policy
Swadha Biotech is committed to providing quality healthcare products. If, for any reason, you are not satisfied with your purchase, our refund and cancellation policy applies as follows:
- Orders can be cancelled within 24 hours of purchase if they have not yet been shipped.
- Refunds are applicable only for products that are damaged, defective, or delivered incorrectly.
- To initiate a refund or cancellation, customers must contact our support team with order details and proof of concern.
Refunds will be processed within 7–10 business days after verification. Please note that opened or used products are not eligible for refunds due to healthcare and safety reasons.
